We dispatch our orders normally within 10 business days after the cleared payment if no further request is taken, and send them carefully packed especially paying attention to our fragile items. Shipping costs and delivery times may vary depending on the item, destination, quantity and size. We would be glad to provide a quotation on shipping costs. Also within three working days, we contact you and inform you about the estimated delivery date. Please note, that shipping time may vary depending on your location to Hungary shipping normally takes 5 business days, to Europe 10-15 business days, to overseas 15-20 business days.
If your order is to be delivered outside the European Union, it may be subject to import duty and local sales taxes on receipt of the shipment. These duty and customs charges vary per country and are borne by the customer. Please enquire at your local post office, or tax authority.
The prices stated on the website include Hungarian sales tax. If your order is being dispatched outside the European Union, the tax will be deducted from the price listed on the website, as goods may be taxed in the country of destination.
If you are in any way unhappy with your purchase, the order can be returned excluding the delivery charge within 14 working days after receiving the item/s based on the European law on e-commerce. When you return any goods, please make sure that the item/s is properly packaged, and that proof of posting is retained from your shipper. Without proof of posting, we cannot assist you with any items that fail to reach us.
Due to the fact that our items have had previous lives and are not manufactured by our company, an item may not meet the reasonable requirements. In the unfortunate event of any dissatisfaction, you may be compensated within 14 working days after receiving the item/s. This can be done by completely or partially replacing the item, by repairing the item, or by providing reasonable financial compensation.
When an item shows any damages, please inform us by email within 48 hours after delivery. Please do not dispose of the goods as we require their return in full.